Privacy Policy

Last Updated February 9, 2024

The Brattleboro Food Co-op is dedicated to keeping the personal information collected from visitors to our website secure and private and to meet existing privacy standards.

This Privacy Policy Agreement governs all data collection and usage in relation to Brattleboro Food Co-op and the Brattleboro Food Co-op website.  In using, you are consenting to the privacy policies outlined below.

Information We Collect

This website collects various types of information, such as:

  • Analytics tracking by Google to monitor site usage and search engine accessibility.
  • Personal Information: When you create an account or place an order on our website, we may collect personal information such as your name, email address, phone number, and billing/shipping address. Server logs automatically collect the IP address, operating system, and page visited for every request to the website. Voluntarily provided information that you submit to us via online forms: this may include your name, address, email address, billing and/or credit card information, required when you make payments, donations, or complete any online form on the Brattleboro Food Co-op website. Brattleboro Food Co-op needs this information to deliver the services you have requested.
  • Payment Information: We collect payment information when you make a purchase, which may include credit card details or other payment method information.
  • Order History: We retain information about your past orders to facilitate future purchases and provide personalized services.
  • Device Information: We automatically collect certain information about your device, including your IP address, browser type, and operating system.
  • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage.

How We Use Your Information

Brattleboro Food Co-op may collect and make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request.

Brattleboro Food Co-op does not sell, rent, or lease our user’s data to any third parties.

Brattleboro Food Co-op may deem it necessary to follow websites and/or pages that our users may frequent in an effort to glean what types of services and/or products may be the most popular to customers or the general public. This includes Google Analytics tracking.

In addition, if you click on a social media link such as Facebook, YouTube, or Instagram, your interaction with those third-party websites will be subject to tracking by the owners of those services.

Brattleboro Food Co-op may only disclose your personal information, without prior notice to you, if required to do so in accordance with applicable laws and/or in a good faith belief that such action is deemed necessary or is required in an effort to:

Remain in conformance with any decrees, laws, and/or statutes or in an effort to comply with any process that may be served upon Brattleboro Food Co-op and/or our website;

Maintain, safeguard, and/or preserve all the rights and/or property of Brattleboro Food Co-op; and

Perform under demanding conditions in an effort to safeguard the personal safety of users of and/or the general public.

Your Rights Over Your Data

Brattleboro Food Co-op collects some personal data via its website as required for the completion of online forms, including contact, special order, and job application forms. This information is retained for the length of time necessary to process your request and provide you with the service requested.

Online form data is generally removed from the website on an annual basis.

If you reside in the European Union, you may request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Children Under the Age of 13

Brattleboro Food Co-op does not knowingly collect personally identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database. Anyone under the age of thirteen (13) must seek and obtain permission from a parent or guardian to use this website.

Links to Other Web Sites

In addition, if you click on a link such as Facebook, Instagram, YouTube, or other third parties, your interaction with those third-party websites will be subject to tracking by the owners of those services.

Our website does contain links to other websites. Brattleboro Food Co-op does not claim nor accept responsibility for any privacy policies, practices, and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information. The aforementioned Privacy Policy Agreement applies only and solely to the information collected by our website.


Brattleboro Food Co-op maintains physical, procedural, and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure, or modification of the user’s personal information under our control.

The company uses Secure Socket Layer (SSL) for authentication and private communications to provide simple and secure access and communication of all personal information. Security software is installed to protect the server and website from unauthorized access.

With regard to online purchases through the Brattleboro Food Co-op website, your credit card information is not stored by the Co-op but by the payment processor, currently Stripe.

Changes to the Privacy Policy Agreement

Brattleboro Food Co-op reserves the right to update and/or change the terms of our privacy policy, and as such, we will post those changes to our website homepage at, so that our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information. If, at any point in time, Brattleboro Food Co-op decides to make use of any personally identifiable information on file in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users shall have the option as to whether or not to permit the use of their information in this separate manner at that time.

Acceptance of Terms

Through the use of this website, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our site. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following telephone number or mailing address.

Telephone: 802-257-0236
Mailing Address:  2 Main St, Brattleboro, VT, 05301

This privacy policy was last updated on 2/9/2024