EBT Online Purchases Terms and Conditions

Last Updated May 7, 2024

EBT Online Purchases Terms and Conditions for Brattleboro Food Co-op

Eligibility: EBT online purchases are available to individuals who qualify for and hold valid Electronic Benefit Transfer (EBT) cards issued by the relevant government agency.
Authorized Purchases: EBT cards may be used for the online purchase of eligible food items as defined by the Supplemental Nutrition Assistance Program (SNAP). These eligible items typically include a variety of food products such as fruits, vegetables, dairy, bread, cereals, and other essential food items.
Excluded Items: EBT benefits cannot be used to purchase alcoholic beverages. Any attempt to purchase alcoholic beverages using EBT benefits will result in the transaction being declined.
Order Confirmation and Receipt: Customers will receive an order confirmation email upon successful submission of their order. A detailed receipt, including itemized charges and payment information, will be provided upon delivery or pickup of the order.
Payment Authorization: By selecting the EBT payment option and providing EBT card information, the customer authorizes Brattleboro Food Co-op to process the payment for the total amount of eligible purchases using their EBT benefits.
Online Ordering Process: Customers may place orders online through the Brattleboro Food Co-op website or designated online platform. During the checkout process, customers will be prompted to select the EBT payment option and provide their EBT card information.
Cancellation and Refunds: Orders may be canceled or modified prior to the designated cutoff time for order processing. Refunds for canceled orders will be processed in accordance with Brattleboro Food Co-op’s refund policy.
Compliance with SNAP Regulations: Brattleboro Food Co-op is committed to compliance with all applicable regulations and guidelines governing the SNAP program. Any misuse or fraudulent use of EBT benefits will be reported to the relevant authorities.
Modification of Terms: These terms and conditions are subject to change at the discretion of Brattleboro Food Co-op. Customers will be notified of any changes to the terms and conditions.
Contact Information: For inquiries or assistance regarding EBT online purchases, customers may contact Brattleboro Food Co-op customer service at 802-257-0236.